Privacy Policy

The short version

• We collect what you give us to run oogi: your email, your profile, and what you post, send and upload.
• We don't sell your information, show ads, or use advertising or analytics cookies.
• Card details go to Stripe, our payment provider. We never see your card number.
• You can delete your account, and everything in it, at any time from your Profile.

What we collect

• Your account: your email address. You sign in with a link we email you, or with Google; there is no password to store. If you use Google, Google shares your name, email address and profile picture with our sign-in provider.
• Your profile: for businesses, the name, category, city, description, website, Instagram and TikTok handles, and logo. For creators, the handle, category, city, follower range, main platform, portfolio note and profile photo.
• What you do on oogi: listings, applications and pitches, messages, drafts (photos, videos, captions and notes), links to live posts, ratings and their notes, reward updates and their notes, and your notifications.
• Billing (businesses only): Stripe collects your card and billing details. We keep your Stripe customer number, whether your subscription is active, and its billing dates.
• Technical information: our hosting provider keeps short-term logs of requests (such as IP address, browser and the page asked for) to keep oogi running and secure. We use only the cookies needed to keep you signed in.

How we use it

• To run oogi: show profiles and listings, pass applications, messages, drafts and posts between a business and a creator, and keep track of each collab's steps.
• To send you emails: sign-in links, and notifications when something needs you (such as a new application, a draft to review or a reward sent). You can turn notification emails off on your Profile; sign-in and essential account emails still come.
• To bill business subscriptions through Stripe.
• To keep oogi safe, prevent misuse, and fix problems.

We don't sell personal information, and we don't share it for advertising.

Who can see what

• Anyone signed in to oogi can see business and creator profiles, open listings, and a profile's average rating.
• Profile photos and logos are stored at public web addresses, so they can appear in emails. Anyone with the address can view the image.
• Only the two sides of a collab (the business and the creator) see its application, messages, drafts, reward notes, and the ratings they leave each other. Drafts are stored privately.
• Live posts are public on Instagram or TikTok, where the creator posts them.

Who we share it with

Only the service providers that run oogi for us, each for its own part:

• Supabase: the database, sign-in and file storage.
• Vercel: hosting the website.
• Stripe: subscription payments.
• Resend: sending emails.
• Cloudflare: our domain name.

These providers may process data in the United States and other countries. We may also disclose information if the law requires it, or to protect the safety of people or of oogi.

How long we keep it

We keep your information while you have an account. When you delete your account, we delete your profile, listings, applications, messages, drafts and ratings, and cancel any subscription. Because a collab belongs to both sides, this also removes it for the other person. Some copies last longer: Stripe keeps records of past payments as the law requires, and backups and logs are kept for a limited time before they are erased.

Your choices and rights

• See and edit your profile at any time on your Profile page.
• Delete your account and everything in it from your Profile (Delete account).
• Turn notification emails on or off on your Profile.
• Email hello@oogi.app for a copy of your information, to correct something, or with any question. We reply within 30 days.

Where your state's law gives you more privacy rights, you can use them by emailing us. We won't treat you differently for doing so.

Age

oogi is for people 18 and older. We don't knowingly collect information from anyone younger. If you think a minor has an account, email us and we'll remove it.

Security

Connections to oogi are encrypted, and the database lets each person reach only what they're allowed to. No system is perfectly secure; if something goes wrong that affects your information, we'll tell you as the law requires.

Instagram and TikTok

Today oogi only stores the handles and post links you give it. If we add a way to connect your Instagram or TikTok account (for example, to show post stats), we'll update this policy and ask for your permission first.

Changes to this policy

If we change this policy, we'll post the new version here with a new date. For significant changes, we'll also email you.