Terms of Service
Effective November 9, 2026
These terms are an agreement between you and Christina Gu, an individual based in New York who runs oogi (oogi.app) ("oogi", "we", "us"). By creating an account or using oogi, you agree to them and to our Privacy Policy. Questions: hello@oogi.app.
1. Who can use oogi
- You must be at least 18 and able to make a binding agreement.
- Give accurate information about yourself or your business, and keep it up to date.
- You sign in with links sent to your email, so keep access to your email account safe. You're responsible for what happens on your account.
- If you use oogi for a business, you confirm you're allowed to act for it.
2. What oogi does
oogi is a place where local businesses post collabs ("listings") and creators apply to them. oogi helps the two sides find each other, message, review drafts, and keep track of each step. A collab is an agreement between the business and the creator, on the terms in the listing. oogi is not a party to it, doesn't employ creators or act as anyone's agent, and doesn't guarantee any result, such as views, followers, sales, or that a collab will happen.
3. Business subscriptions
- Businesses pay a monthly subscription to post listings and work with creators. The price is shown before you subscribe.
- Payments are handled by Stripe. Your subscription is charged in advance and renews each month until you cancel.
- You can cancel at any time from your dashboard. You keep access until the end of the month you've paid for, and you won't be charged again.
- Payments are not refunded for partial months, except where the law requires it. Deleting your account cancels the subscription right away, without a refund.
- If a payment fails and isn't fixed, your listings are paused until the subscription is active again.
- If we change the price, we'll tell you at least 30 days before it applies to you.
Creators use oogi for free.
4. Rewards
- The business gives the reward in its listing (cash, a coupon, store credit or a free product) directly to the creator. oogi doesn't receive, hold or send money or goods for either side.
- Marking a reward as sent or received on oogi is a record between the two sides. If a creator doesn't answer within 7 days of a reward marked sent, and the post is approved, oogi marks it received.
- Problems with a reward are between the business and the creator. Use Messages to sort them out. oogi isn't responsible for rewards that aren't given, or that differ from the listing.
- Each side is responsible for its own taxes. Creators may owe tax on cash and on the value of products or services they receive.
5. Content and rights
- You keep ownership of what you post on oogi, such as your profile, listings, messages, drafts and photos. You give oogi permission to store, show and send it as needed to run oogi (for example, showing your profile to others, or delivering a draft to the business). This permission ends when you delete it, except for copies kept for a limited time in backups.
- When a creator posts content for a collab, the creator gives the business the usage rights stated in the listing for that content. The two options are: the business may repost it on its own accounts; or it may repost it and also use it in paid ads. A business may not use the content beyond what its listing says.
- Only post what you have the right to share, and don't include other people in content without their permission.
6. Disclosing paid partnerships
Content made for a collab is sponsored. Creators must clearly label it, for example with the platform's paid partnership label or #ad, as the FTC's rules and Instagram's and TikTok's rules require. Businesses must not ask creators to hide the partnership.
7. Rules for using oogi
Don't use oogi to:
- break the law, or post anything misleading, harmful, hateful or sexually explicit;
- promote products that are illegal, or that can't legally be offered to the people who'd see the post;
- infringe anyone's copyright, trademark or privacy;
- harass, threaten or spam anyone, or send messages unrelated to collabs;
- leave ratings that aren't honest, or give anything in exchange for a rating;
- pretend to be someone else, or create accounts for others without permission;
- copy oogi's data in bulk, get around its security, or interfere with how it works.
We may remove content, or suspend or close an account, that breaks these terms or puts others at risk. Where we can, we'll tell you why.
8. Other platforms
Collab content is posted on Instagram, TikTok or other platforms, whose own terms apply. oogi isn't affiliated with them and isn't responsible for what they do.
9. Disclaimers
oogi is provided "as is" and "as available". To the extent the law allows, we make no promises that it will always be available or free of errors, and we're not responsible for what users post, say or do, on oogi or off it.
10. Limit on liability
To the extent the law allows, oogi isn't liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data. oogi's total liability for any claim about oogi is limited to the greater of what you paid oogi in the 12 months before the claim, or $100.
11. Your responsibility
If someone makes a claim against oogi because of your content, your collabs, or your breaking these terms, you agree to cover the costs that result, including reasonable legal fees, to the extent the law allows.
12. Ending your use
You can stop using oogi and delete your account at any time from your Profile (Delete account). We may stop offering oogi, or end an account as described above. Sections 4, 5, 9, 10, 11 and 13 still apply afterwards.
13. Law and disputes
These terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in New York, and you and oogi agree to those courts' jurisdiction. Before going to court, please email us so we can try to sort it out.
14. Changes to these terms
If we change these terms, we'll post the new version here with a new date. For significant changes, we'll email you before they take effect. If you keep using oogi after that, the new terms apply.
15. Contact
Questions about these terms: hello@oogi.app.